Lakelovers are recognised as one of the most prestigious holiday cottage agents with 40 years' expertise in Lake District holidays. Offering over 460 self-catering cottages within the portfolio, Lakelovers are experts in the industry. With central offices throughout the Lake District in Windermere, Keswick and Ambleside, the company hand-picks individual properties in unique locations in the heart of the Lake District, equipped to the highest standard and to suit every taste and pocket.

These properties include traditional Lakeland farmhouses set in the absolute heart of the Lakes sleeping up to 14, steeped in character and oozing charm, to luxury modern 5 star apartments in Ambleside, sleeping 2 complete with private tennis facilities and leisure complex.

How we helped

Over the last couple of years, we have been providing a collection service for Lakelovers' new properties in line with their own growth. As a result of our ability to react quickly to changing requirements and the reliable and consistent service and advice we have provided, Lakelovers recently made the decision to move all of their remaining business over to us.

In order to facilitate the change, we worked closely to ensure a smooth transition working to Lakelovers' timeline, checking out all the properties to discuss any potential access issues and provide solutions and to let them know where the individual properties would fit on their rounds so they could inform the owners.

To go the extra mile, we also invested in a smaller more compact wagon in order to be able to get to the harder to reach properties in the more rural locations. In addition, general waste removed from the properties is no longer land-filled but in fact converted to fuel using a process called RDF (Residue Derived Fuel). This gives guests the peace of mind that the rubbish they throw away when staying in a Lakelovers cottage is in the main recycled.

what they think

What they think

Lakelovers have found the simplicity and flexibility offered by the Cumbria Waste Group to be an ideal match for our everyday needs. When dealing with properties in such diverse geographical locations throughout the Lake District, we need to feel confident that waste collection is in the hands of specialists who have good customer service in mind.

Our experience of using Cumbria Waste Group's services means we would have no hesitation in recommending them for all waste and recycling services.

Ian Robinson, Owner Relationship Manager

what they think